<!DOCTYPE HTML><html lang="en">
   <head><?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/headcode.inc"); ?>
      <link rel="stylesheet" href="/_resources/ou-alerts/emergency-alerts.css">
      <title>Student Starfish FAQs - Santa Barbara City College</title>
      <meta name="Description" content="SBCC Starfish FAQs">
      <meta name="Keywords" content="Santa Barbara City College SBCC Starfish FAQs">
   </head>
   <body id="top"><?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/bodycode.inc"); ?><a class="skip-to-content" href="#main-content">Skip to content</a><div class="layout"><?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/header.inc"); ?>
         <div class="column">
            <main class="main" id="main-content" role="main" tabindex="-1">
               <div class="alert-stub"></div>
               <div class="nav-sub-bar">
                  <nav class="nav-sub" role="navigation" aria-label="Section"><button type="button" aria-expanded="false" aria-label="Toggle Starfish Early Alert menu"><span>Starfish Early Alert</span></button><div class="dropdown visibility-hidden" aria-hidden="true">
                        <ul>
                           <li><?php $nav = "/starfish/_nav.inc";

										include($_SERVER['DOCUMENT_ROOT'] . "/_resources/php/navigation.php");

										?></li>
                        </ul>
                     </div>
                  </nav>
                  <nav class="breadcrumbs" aria-label="Breadcrumbs">
                     <ul>
                        <li><a href="https://www.sbcc.edu/">SBCC</a></li>
                        <li><a href="https://www.sbcc.edu/starfish/">Starfish Early Alert</a></li>
                        <li class="current">Student Starfish FAQs</li>
                     </ul>
                  </nav>
               </div>
               <div class="block">
                  <h1>Student Starfish FAQs</h1>
                  <div class="accordion mb">
                     <div class="controls"><button class="btn-blank expand-all">Expand All</button><button class="btn-blank collapse-all" disabled aria-expanded="false">Collapse All</button></div>
                     <div class="sections" role="tablist"><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-1" aria-expanded="false">
                           What is Starfish Early Alert?
                           </button><div id="content-d10e164-1" class="content" role="tabpanel">
                           
                           <p>Starfish Early Alert allows an instructor to notify a student when there is a concern
                              about performance or success in a class. Early Alerts, also known as&nbsp;<em>flags</em>, may identify frequent absences, missed assignments or exams, or failure in a class.&nbsp;Starfish
                              also allows instructors to raise&nbsp;<em>kudos</em>&nbsp;to celebrate a student’s success or improvement in a class. Students who receive
                              early alerts, kudos or referrals will receive an email and notification in the Starfish
                              Student Center.</p>
                           
                           <p>Students can benefit from Starfish by:</p>
                           
                           <ul>
                              
                              <li><a href="https://docs.google.com/document/d/e/2PACX-1vQu23KE0WdtLinGOpTbiDs78Fa9hwP94_6NakXdvi2mP9sRk4RU9LxGVr3YhqtM9Hgykm4PyQpYWbCM/pub" target="_blank" rel="noopener">Scheduling an appointment with a Counselor</a></li>
                              
                              <li>Getting early and individualized feedback and contact from concerned members on campus.</li>
                              
                              <li>Receiving Starfish notifications by email or text.</li>
                              
                              <li>Becoming motivated as a result of receiving positive, encouraging messages from instructors
                                 and other individuals on campus.</li>
                              </ul>
                           </div><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-2" aria-expanded="false">
                           How do I schedule an appointment with my Counselor?
                           </button><div id="content-d10e164-2" class="content" role="tabpanel">
                           
                           <p><span><br><a class="btn" href="https://docs.google.com/document/d/e/2PACX-1vQu23KE0WdtLinGOpTbiDs78Fa9hwP94_6NakXdvi2mP9sRk4RU9LxGVr3YhqtM9Hgykm4PyQpYWbCM/pub" target="_blank" rel="noopener">How to Schedule an Appointment in Starfish</a></span></p>
                           </div><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-3" aria-expanded="false">
                           Why did I get a "kudos"?
                           </button><div id="content-d10e164-3" class="content" role="tabpanel">
                           
                           <p><span>A student receives a "kudos" through the Starfish Early Alert system if an instructor
                                 chooses to acknowledge improving or outstanding work in a course.</span></p>
                           </div><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-4" aria-expanded="false">
                           Why did I get a flag?
                           </button><div id="content-d10e164-4" class="content" role="tabpanel">
                           
                           <p><span>An instructor wanted to alert you that they are concerned about your progress in the
                                 class in regards to one of the following...</span></p>
                           
                           <ul>
                              
                              <li><span>Attendance</span></li>
                              
                              <li><span><span>Low Scores</span></span></li>
                              
                              <li><span><span>Missing Assignments</span></span></li>
                              
                              <li><span><span>In Danger of Failing</span></span></li>
                              </ul>
                           </div><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-5" aria-expanded="false">&nbsp;Does a flag mean I am failing a class?</button><div id="content-d10e164-5" class="content" role="tabpanel">&nbsp;<span>Receiving a flag does not necessarily mean you are failing a class. You may need to
                              consider what steps to take to address the concern.&nbsp;</span></div><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-6" aria-expanded="false">
                           Is an Early Alert put on my permanent academic record?
                           </button><div id="content-d10e164-6" class="content" role="tabpanel"><span>No. Flags are part of the Early Alert system and are not part of your permanent record.</span></div><button id="" class="btn-blank title" role="tab" aria-controls="content-d10e164-7" aria-expanded="false">
                           What should I do if I am contacted with an Early Alert Flag?
                           </button><div id="content-d10e164-7" class="content" role="tabpanel">&nbsp;<span>First of all, remember, you are not "in trouble." We are here to help you be successful
                              in your educational experience. If you are contacted with an alert, please take action
                              on the concern raised by your instructor. First, start with contacting your instructor.
                              If you need additional help, please consider </span><span>utilizing our services, such as</span><span>&nbsp;tutoring through the&nbsp;</span><a href="/clrc/tutorial_center/">Tutoring and Learning Center</a><span>, </span><a href="/counselingcenter/advising.php">Academic Counseling</a><span>, the&nbsp;</span><a href="/dsps/">Disability Resource Center</a><span>&nbsp;and much more.</span></div>
                     </div>
                  </div>
               </div>
               <div class="block">
                  		
                  		
                  	</div>
               		
               		
               	
               <div class="block">
                  		
                  		
                  	</div>
               		
               		
               	
               		
               		
               	</main>
            <?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/footer.inc"); ?><script src="/_resources/js/direct-edit.js"></script></div>
         <div class="modal visibility-hidden" id="modal" aria-hidden="true"><a class="close" href="#">
               <div class="ghost">Close</div></a><div class="body"></div>
         </div>
      </div>
      <div class="hidden-js"><?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/footcode.inc"); ?><script></script>
         <?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/analytics.inc"); ?><?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/ou-alerts/ou-alert-footcode.inc"); ?><script src="/_resources/js/position-ctas-to-alert.js"></script>
         <?php include($_SERVER['DOCUMENT_ROOT'] . "/_resources/includes/custom-js.inc"); ?><div id="hidden" style="display:none;"><a id="de" rel="nofollow" href="https://a.cms.omniupdate.com/11/?skin=oucampus&amp;account=sbcc&amp;site=www-2018&amp;action=de&amp;path=/starfish/studentstarfishfaq.pcf">©</a></div>
      </div>
   </body>
</html>